LivingSpace respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, contact us, request a quote or engage us for products and services.
Depending on how you interact with us, we may collect information such as:
We only collect information that is reasonably necessary for our business activities and services.
We may collect personal information when you:
We may also receive information from service providers or other third parties where permitted by law.
We may use personal information to:
We will not use personal information for unrelated purposes unless permitted or required by law.
If you upload or send photographs of your property, we may use them to understand the proposed project area, prepare quotations and assist with planning or installation.
LivingSpace will not use identifiable project photographs for marketing purposes without appropriate permission.
LivingSpace.au may use cookies and similar technologies to understand how visitors use the website and to improve website performance.
These technologies may collect information such as:
We may also use third-party analytics and advertising platforms to measure marketing performance.
You can usually manage or disable cookies through your browser settings.
Where permitted by law, we may contact you about LivingSpace products, services, offers or project-related information.
You can opt out of marketing communications at any time by:
Opting out of marketing does not prevent us from contacting you about an active enquiry, quotation, order or project.
We may disclose personal information where reasonably necessary to operate our business or provide our services.
This may include disclosure to:
We only disclose information where reasonably necessary and subject to applicable privacy obligations.
Some service providers used by LivingSpace may store or process information outside Australia.
Where this occurs, the countries involved may vary depending on the technology or service provider being used.
LivingSpace will take reasonable steps to handle overseas disclosures in accordance with applicable Australian privacy requirements.
We take reasonable steps to protect personal information from:
Information may be stored electronically or in physical business records.
No method of electronic storage or transmission is completely secure, but we use reasonable safeguards appropriate to the information we hold.
You may request access to personal information LivingSpace holds about you.
You may also ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, contact us at:
We may need to verify your identity before providing access or making changes.
Australian Privacy Principle 1 requires covered entities to explain how individuals can access and seek correction of their personal information.
If you believe LivingSpace has not handled your personal information appropriately, please contact us.
Please provide enough information for us to understand and investigate your concern.
We will review privacy complaints and respond within a reasonable timeframe.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.
Our website may contain links to third-party websites.
LivingSpace is not responsible for the privacy practices or content of those websites.
We recommend reviewing the privacy policy of any third-party website you visit.
LivingSpace services are generally intended for adults arranging residential or commercial improvement projects.
We do not knowingly seek to collect personal information from children unless reasonably necessary and permitted by law.
We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal requirements.
The latest version will be published on this page with an updated revision date.
For questions about this Privacy Policy or how LivingSpace handles personal information, contact:
Use this wording beneath every enquiry or quote form:
